A booking system for
dog groomers.
Dog grooming is a craft that depends on knowing the dog as well as the owner. A terrier and a poodle are not the same job, a puppy's first clip is not the same as a regular trim, and the dog you groomed last month has a coat that tells you a story about what to do this time. Your booking system should help you keep track of all that rather than starting from zero with every appointment.
The problems that generic tools don't solve.
Wildly different appointment lengths
A nail clip might take fifteen minutes. A full groom on a long-haired double-coated breed might take two and a half hours. A booking system that treats every slot as the same length creates chaos in the schedule.
Returning pets whose records matter
Knowing that Biscuit the cocker spaniel hates having his ears touched, or that Max the schnauzer gets the number-four-all-over clip, makes the appointment itself smoother and the client relationship deeper. Generic booking tools give you nowhere to keep this information.
Owners who need prep instructions
Many grooms go better when the dog arrives having been walked, not just fed, and with any matted coat mentioned ahead of time. Reminder emails that include prep instructions reduce friction at the start of every appointment.
Service pricing that depends on the breed
A poodle groom is priced differently from a Yorkshire terrier trim. Most generic tools force you into a single price per service, which either undercharges big dogs or overcharges small ones.
Features built for how you actually work.
Breed-aware service durations
Services can be defined with different durations and prices depending on the breed or size category of the dog. Small-dog bath starts at one price, large-dog bath at another, and the booking form asks the owner to specify at the point of booking.
Pet profiles that remember
Each returning pet has a profile with their breed, age, coat type, previous services, preferred clip style, temperament notes, and anything else worth remembering between visits. When the owner books again, the pet's profile populates automatically.
Smart reminder emails
Reminder emails the day before the appointment include the prep instructions you configure for each service: whether to walk the dog first, when to feed them last, what to bring with them. Owners arrive better prepared and your appointment starts on time.
Service packages for regulars
Regulars who come in every six weeks can buy a package of six grooms up front at a discount, giving them a small incentive to stay booked in. The package auto-decrements with each appointment and the system prompts for renewal when it is running low.
Deposit or full prepayment
Taking a deposit or the full fee at the point of booking through Stripe reduces no-shows dramatically. For new clients especially, a deposit filters out casual enquirers who would otherwise waste your slot.
Before and after photos
Photos can be attached to each appointment record, which owners love and which also help you remember how you did a particular clip last time. Photos live in the pet's profile and are private to your business.
A typical day in your business.
It is Tuesday morning and a regular client books Biscuit the cocker spaniel in for his usual six-week trim. The booking system recognises Biscuit from previous visits and pulls up his record: coat type, clip preference, the note that he does not like having his ears touched, and a photo from his last appointment. The system knows a spaniel trim takes ninety minutes and prices the service accordingly.
The day before the appointment, his owner gets a reminder email that includes the usual prep instructions: a short walk that morning, no food within an hour of the visit, and a mention of the new spring shedding season. When Biscuit arrives, you have his whole history on screen before you greet him. The appointment runs twenty minutes faster than a new-client visit because you already know him, and at the end you add a new photo and a note about the ear mite spot-check you did. When his owner books the next visit six weeks from now, all of that information is there waiting.
A 20-minute call tells us both.
We will ask about your specific operations, show you how the system would handle them, and give you an honest answer on whether we are the right fit. No slide deck, no pushy follow-up.
Book a call →